Support

Help for setup, blocking, and purchases.

Stillpoint depends on Apple's Screen Time and Family Controls permissions, so most early issues come from iOS setup state rather than the block list itself.

Download Stillpoint Report an issue

Before you report a problem

  • Confirm Screen Time access is granted inside Stillpoint.
  • Make sure at least one app, category, or website is selected in the Family Controls picker.
  • Re-open the app after changing Screen Time settings in iOS.
  • Test on a real iPhone if the issue involves shielding, schedules, Sign in with Apple, or purchases.

Stillpoint support page for App Store listing use. New here? Download the app on iPhone.